FAQ

What destinations do you go to?

For 2020, The Ski Week is going to Obertauern (14th-21st March / 21st-28th March), Japan (9th-16th February), Aspen Snowmass (5th-12th April for week and 9th-12th April for weekend) and Canada (29th February - 7th March).

What can we expect to do during the week?

Each of our events have their unique quirks and we always throw in a few surprises along the way. With weather being a big deciding factor for our events, we can't always guarantee what events will happen more than a few days in advance. Either way, you better prepare for an unforgettable experience! Some of our favourite activities are: mountain jacuzzis, night skiing, torch-light descents, pond-skimming, our own Oktoberfest, long table lunches, heli-skiing and mountain yoga classes. We will try to include as many of these as possible in your week.

How do I sign up to dinners, jacuzzis and other après-ski activities?

Many of the activities have room for all of the guests and there is no need to sign up. For the ones that require you to reserve, sign up will be open from when you arrive at the event and check-in with TSW.

Can I pay in instalments or do I have to pay all at once?

Yes you can pay in 3 instalments. The size and dates of these instalments depends on your destination and booking, please check your booking for confirmation of you payment plan. Generally, the first instalment of 10% is due within 24 hours of booking. The second instalment (30%) is due 30 days post booking or 90 days pre-arrival, whichever comes first. The third instalment (60%) is due 60 days pre-arrival.

When will I receive the itinerary?

We will send out an arrival document two weeks prior to the start of the event. It will include all you need to know to prepare for the event.

When do 2020 bookings open?

Bookings open 5th September at 5pm GMT London time.

How do I know which destination is best for me?

Take a look at the destinations overview page. If you need more advice send us an email info@theskiweek.com and we will be happy to help you.

How do I split the cost of the booking with my crew?

Once you've booked, invite your friends to the booking and each member of your crew can pay their share directly to TSW.

How do I invite my friends to the booking?

Once you've made the booking you'll find an invitation link. Copy & paste this link to all of your friends and all they have to do is click it to become part of your booking.

Can I change the gender ratio after booking?

Yes you can, but only if our overall ratio allows it. We aim to keep a balanced gender ratio across the event. If you wish to change it, send us an email info@theskiweek.com and we will let you know if we can make the change or not.

What's your refund policy?

Our refund policy can be found under terms and conditions here

How do I book ski rental and airport transfers?

Once you have made your booking, both ski rentals and airport transfers (if available) can be booked from your TSW profile.

When will the event programme be released?

1 month before the event starts. At this time you will also get access to our Day8 app with full programme.

What costs for food and drinks can I expect fom the week?

Food and drinks are not included in the ticket price. Typically you'll have breakfast at home in your apartment/RV, lunch on the mountain and then dinner at a restaurant or home depending on your mood that day. Typical costs for the destination you are travelling to are available in the arrival information which you have access to from the moment you book.

Can I join any crew with an open spot?

Yes you can, our crew finder is a perfect place to look for groups to join.

How do I pay for my spot if I join a group??

Once you have been invited to the booking, you can pay your share of the booking cost directly to TSW with a credit card.

Do you accept bookings for 1 or 2 guests?

Yes, you can book either a private room or, join an existing booking RV or apartment booking.